Customer Support : 011-4646 4040
Rail : 011-4304 4304,
Flight : 9717791196/98
Night(10:30 PM to 7AM) : 8800390997
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Frequently Asked Questions
What are my benefits for associating with b2b.looknbook.com.?
B2B Looknbook is a Single window services provider under one umbrella. B2B Looknbook.com is an online portal with pool of services such as Flight, rail, rail tour, hotel, bus, recharge, bill payment etc .

SERVICES AT YOUR DOORSTEP!

Are all the facilities/services currently available for B2B partners?
Yes, All the facilities /services are currently available for the b2b.looknbook.com.
What are the various services offered by Looknbook.com?
» Flight booking
» Hotel Booking
» Rail Booking
» Rail Tour Booking
» Bus Booking
» Sight Seeing Booking
» Recharge
» Bill Payment
How can I become a member of b2b.looknbook.com?
» Open the URL b2b.looknbook.com
» Click on “Register Now” button, Register page would get display.
» User needs to fill all mandatory and optional details like Personal Information, contact Information etc.
» Click on the “Submit” button
As user click on submit button, the user receives the email within a minute. If user doesn’t get any e-mail then he can contact the Customer care staff on 011 46464040 for the same.
Are there any charges of registration?
No, there are no registration charges to get registered with b2b.looknbook.com. It’s free of cost. In case of rail there is an activation charge and we procure certification from IRCTC.
Do you have any Guide for giving ideas to us regarding different services for b2b.looknbook.com?
Yes, we do have a LOOKNBOOK guide sort of document which can be delivered on request.
Are there any service taxes on the given fare on b2b.looknbook.com?
Yes we do have service tax as per the government rules which are applicable on the fares on b2b.looknbook.com.
How would an agent receive his commission?
Agent receives his commission on a Cut & Pay commission method. Just to brief a bit for example
Fare Cost: 5000
Commission is say (2%): 100
Net fare charge will be 4900 only.
Hence the commission automatically gets deducted on an upfront basis and the net fare gets deducted from the credit limit.
How can I track my commission with b2b.looknbook.com?
One can track his /her commission by accessing Breakup of sales register and ledger where the complete commission and full breakup is displayed along with the commission detail.
Can the agent mark-up the fare for all services?
Yes , Agent can mark up the fare for all services. By clicking on Dashboard further on Setting and can create markup.
How do I cancel bookings?
To cancel the Flight and Hotel booking, the user has to upload the request on the portal. To cancel the Bus and Rail Booking, the user can cancel it online.
How much time and what will it take to process refunds?
Our endeavor is to refund the amount within 10 minutes span. However if there is delay due to process at airline and provider end than in that case he should contact the concerned Sales Manager in that region.
Do you offer sales incentives for agents as well?
Ans: Yes, we offer sales incentives for agents.
Can I create a sub-agent network under my name and transact with the same account?
Yes Stockist and sales person can create a sub-agent network under my name and transact with the same account
Which payment modes can be used for transacting with b2b.looknbook.com?
The user can use the following mode of payments:
» Cash
» Cash Deposit In Bank
» Cheque
» Net Banking
» RTGS
» Credit Card
How much time it will take to upload the amount in my account?
It will hardly take 10-15 minutes to upload the amount in account.
Can I mail all fares in one go to my client?
Yes, we have an option of sending all fares in one go to the client on our portal.
How will I be informed about new deals?
You can visit our portal for new deals as well as you will get the mails moreover SM will keep updating regarding the same.
Do you have a call center facility?
Yes, we do have. For any query we have 24/7 customer support services (011-46464040).
Do you have any facility for group booking?
Yes, we have an online request facility for group booking.
Timings 10 AM to 6 PM, Monday to Saturday. Issues Reported after 6 PM and on Holidays will be addressed on the following day.

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