Dear Travel Partner
As per IRCTC new guidelines, all EXISITNG & NEW Rail Agents should provide their valid Office / Shop / Business Centre Address proof. If IRCTC E-Ticketing Centre’s Address proof and your address registered in IRCTC is different.

For New & Existing Agents For IRCTC

Please email scan copy of any of below address proof of your Valid Office / Shop / Business Centre.
1. Trade / License of Trade Registration by Govt. authorities in the name of IRCTC Applicant’s Name
2. Rent Agreement (within 1 page, address and name should be there in rent agreement)
3. Electricity Bill
4. Water Bill
5. Telephone Bill (Except MTNL /BSNL) should be attested by any Gazatted Officer.
6. Affidavit: If the above documents is not available, You can download the format of Affidavit  Click Here. which should be Notary attested .
7. Certificate from Gazatted Officer : Agent can get certificate from any Gazatted Officer. You can download the format of Certificate Attested By Gazatted Officer  Click Here.

Valid Address proof of E-Mundhra for New Agents

1. Telephone Bill (latest 3 months old)
2. Electricity Bill (latest 3 months old)
3. Water Bill (latest 3 months old)
4. Gas Connection
5. Aadhaar card
6. Bank Statements signed by the Bank
7. Service Tax /VAT/Sales Tax registration certificate
8. Property Tax/Corporation/Municipal corporation receipt
9. Driving Licence
10. Voter ID Card
11. Passport
12. Certificate of Registration for owned Vehicle

Please email scan copy of the valid Office address proof to
Please remember that in both cases name should be in the name of IRCTC License Holder’s name ONLY.

For New Agents: MAC ID

We required your Computer no. (MAC ID) only through this machine you can issue rail tickets. To get your system’s Mac ID, please click on Downloads Save and Run Springrail.exe and fill your Agency ID, Agency Name, Mobile and Email ID. It means IRCTC is taking your computer IP.
Downloads :
Affidavit - By Notary  Click Here.
Certificate Attested By Gazatted Officer  Click Here.
Declaration Form  Click Here.
E-Mudhra Application Form Individual  Click Here.
For any support :-
Contact : 011-4304 4304
Siju / Jayanta / Aakansha / Shilpa
For Feedback & Suggestions
CALL BENNY JOHN : 09560207928,